Refund and Cancellation Policy
Last updated: May 20, 2026
Digital delivery
WriterBridge sells digital software access and usage credits. Account access is delivered online after signup or payment. Purchased credits are applied to the user account after payment confirmation.
Subscriptions
Users can cancel future subscription renewal through available account or billing controls, or by contacting support. Cancellation stops future renewal charges but does not automatically refund past billing periods.
Credit packs
Refund requests for unused credit packs are reviewed case by case. Credits already consumed by completed AI processing jobs may be non-refundable because third-party provider costs may already have been incurred.
Technical issues and duplicate payments
If a payment succeeds but account access, subscription status, or credits are not delivered correctly, contact support. Duplicate payments and verified technical failures are eligible for review.
Contact
Refund and cancellation questions can be sent to support@writerbridge.app.